Canada Consulate General in Ho Chi Minh City: Hours (2026)

The Consulate General of Canada in Ho Chi Minh City is on the 9th floor of The Metropolitan, 235 Dong Khoi Street, Sai Gon Ward, Ho Chi Minh City; phone +84 28 3827 9899, consular email hochics@international.gc.ca. The consular counter works by appointment: Monday–Thursday 8:30–10:30 and 13:30–15:30, Friday 8:30–9:30, with 24/7 emergency assistance. It handles passport applications, notarial services, citizenship and help with births, marriages and voting abroad for Canadians in southern Vietnam. Info Travel, a few minutes away, helps Canadians with visas, residence cards, legalisation and notarised translations via WhatsApp +84327828822.

Contact details

ItemDetails
Address9th floor, The Metropolitan, 235 Dong Khoi Street, Sai Gon Ward, Ho Chi Minh City
Phone+84 28 3827 9899
EmailHOCHIG@international.gc.ca (general)
hochics@international.gc.ca (consular)
Websiteinternational.gc.ca – Consulate General of Canada, HCMC
Opening hoursOffice (appointment): Mon–Thu 8:00–12:00, 13:00–16:30; Fri 8:00–13:30
Consular (appointment): Mon–Thu 8:30–10:30, 13:30–15:30; Fri 8:30–9:30
Area coveredHo Chi Minh City and southern Vietnam

Consular services for Canadian citizens

According to the Government of Canada’s official page, the Consulate General in Ho Chi Minh City provides:

  • Passports: applications and lost, stolen or damaged passports;
  • Notarial services: certifying and authenticating documents;
  • Citizenship: guidance and proof of citizenship;
  • information on births, marriages (including same-sex marriage) and deaths abroad, adoption and surrogacy;
  • Canadian criminal record checks, pensions, studying abroad and voting abroad;
  • 24/7 emergency assistance.

What to know before you go

  • All services – even at the general office – are by appointment; book online via the link on the consulate page.
  • The Metropolitan is an office tower at Dong Khoi and Le Duan, near Notre-Dame Cathedral; bring your passport for reception.
  • Closed on Canadian and Vietnamese holidays; hours may change during a large-scale emergency.
  • Questions about Canadian visas and immigration go through the IRCC web form, not the consular counter.
  • Building security usually asks whether you are going to the Canadian consulate and calls the lift for you – just say so.
  • Thorough security check: you must switch off and hand in your phone, bags and even unrelated papers before entering; bring only the documents you need to get through faster.
  • It is a small office, so some waiting is normal; visitors who renewed passports here describe a smooth process when their file was complete.
  • Google Maps shows unit 1002, while the official page says 9th floor – check the lobby directory or ask the guards.

What foreigners usually need when they contact the Canadian Consulate General

Most Canadian nationals get in touch with their mission for one of the reasons below. Each one usually has a matching step on the Vietnamese side, handled by the Immigration Department.

  • Lost or stolen passport: report it to the local ward police and get a confirmation, then ask the mission for an emergency travel document or a new passport. Because your Vietnamese visa was in the old passport, you also need a new visa or an exit visa from Vietnam Immigration before you can leave – see exit procedures.
  • Passport about to expire: renew it, then transfer your visa or temporary residence card to the new passport; combine this with a visa extension if your stay is running out.
  • Marriage, birth registration, work permit: you will need certificates of marital status, criminal record checks or diplomas issued in Canada, legalised and translated.
  • Signature notarisation and powers of attorney for property, bank or family matters.
  • Citizen registration and overseas voting, so the mission can reach you in an emergency.

In Ho Chi Minh City, many Canadians come for marriage to a Vietnamese national and for registering a child’s birth abroad; the consulate has dedicated guidance on both.

Help with Canadian passports in Vietnam

Yes – the Canadian Consulate General in Ho Chi Minh City accepts Canadian passport applications, including replacements for lost, stolen or damaged passports. Book an appointment and prepare the form, Canadian-standard photos, references or guarantor as the form requires, and a police report if the passport was lost.

Info Travel (Tini Building, Vo Van Kiet – close to the centre) can book the slot, fill in the form, arrange photos, translate the police report and guide or accompany you to The Metropolitan. Once you have the new passport we transfer your visa or residence card; if the old passport and visa were lost we arrange a new visa or exit visa. You attend in person when the consulate requires; we assist only within what is permitted.

Apostille, consular legalisation, consular certification (Ministry of Foreign Affairs / HCMC Department of Foreign Affairs stamp) and notarised translation

Since 11 September 2026 the Hague Apostille Convention has applied to Vietnam (accession deposited on 31 December 2025). As Canada is a Convention party and raised no objection to Vietnam’s accession, most public documents between the two countries now need a single apostille instead of several legalisation steps (apostille vs consular legalisation).

a) Documents issued in Canada for use in Vietnam

Main route: obtain an apostille from the competent authority in Canada (Global Affairs Canada, or the competent provincial authority in provinces such as Ontario, Quebec, British Columbia, Alberta and Saskatchewan) for public documents such as birth and marriage certificates, RCMP criminal record checks or diplomas. An apostilled document no longer needs legalisation by a Vietnamese embassy or by the Consular Department; you only need a Vietnamese notarised translation before submitting it to the Vietnamese authority.

Consular legalisation remains the fallback – for documents outside the Convention (for example documents executed by diplomatic or consular agents, or administrative documents dealing directly with commercial or customs operations) or where the receiving office still insists: legalisation at the Vietnamese mission in Canada, or certification by the Canadian Consulate General (where it handles that document) followed by legalisation at the Consular Department in Hanoi or the HCMC Department of Foreign Affairs, unless exempted under an international treaty.

b) Vietnamese documents for use in Canada

The Consular Department of the Ministry of Foreign Affairs (Hanoi) and the HCMC Department of Foreign Affairs are Vietnam’s apostille authorities. Vietnamese documents (marriage certificates, a child’s birth certificate, degrees, notarised contracts…) apostilled there can be used in Canada without legalisation at the Canadian Consulate General; add a translation into the language the authority in Canada requires. The old chain – consular certification followed by legalisation at the Canadian Consulate General – is only needed for documents outside the apostille system.

As apostilles are new for Vietnam, some offices may still ask about old-style legalisation – confirm requirements before you submit. Info Travel takes care of translation, notarisation, apostilles or consular certification at the Ministry/Department of Foreign Affairs, and legalisation at the mission when it is still required. See our consular legalisation service or message WhatsApp +84327828822 for a quote.

Embassy of Canada in Hanoi

Canadians in the north and centre deal with the embassy at Capital Place, 29 Lieu Giai. See our page on the Embassy of Canada in Hanoi.

Frequently asked questions

Which floor is the Canadian consulate in Ho Chi Minh City on?

The Government of Canada page says 9th floor, The Metropolitan, 235 Dong Khoi Street, Sai Gon Ward; Google Maps lists unit 1002 in the same building. The lobby guards will point you the right way and call the lift.

Where do I ask about a Canadian study permit?

Visas and immigration are handled online by IRCC; the consulate does not accept visa files at the counter.

What does a Canadian need to marry a Vietnamese citizen in HCMC?

Usually a marital-status document, passport and other papers that carry an apostille (or are legalised where still required), with notarised translations. Info Travel handles the full set – see our consular legalisation service.

Is there an after-hours emergency line?

Canada’s emergency consular assistance is available 24/7; call the consulate number to be routed.

See the full directory: foreign embassies and consulates in Vietnam.


Info Travel – visa solutions for foreigners in Vietnam

📞 WhatsApp/Zalo: +84327828822 – Hotline: +84903782118

📍 Tini Building, 152–154 Vo Van Kiet, Ben Thanh Ward, Ho Chi Minh City

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