The Embassy of the Philippines in Hanoi is at 27B Tran Hung Dao Street, phone +84 24 3943 7873, open Monday to Friday 08:00–17:00; documents are received 08:30–14:00 and released 15:00–16:00. After hours, at weekends and on holidays, Filipinos in distress can call the duty line +84 904 126 164. The embassy has a Consular Section, an Assistance to Nationals unit and a Visa Section, and maintains the list of registered overseas voters. Info Travel helps Filipino nationals in Vietnam with visas, temporary residence cards, work-permit paperwork, apostille/legalisation and translations – WhatsApp +84327828822.
Contact details of the Philippine Embassy in Hanoi
| Item | Details |
|---|---|
| Address | 27B Tran Hung Dao Street, Hanoi (Cua Nam Ward on Google Maps) |
| Phone | +84 24 3943 7873; after-hours/weekend/holiday duty line: +84 904 126 164; fax +84 24 3943 5760 |
| Separate addresses for general enquiries, the Consular Section, Assistance to Nationals and the Visa Section – shown on the official contact page | |
| Website | hanoipe.dfa.gov.ph – Facebook: @PHinVietnam |
| Opening hours | Monday – Friday 08:00–17:00 (except holidays); receiving 08:30–14:00; releasing 15:00–16:00 |
| Jurisdiction | Vietnam; a Philippine consular office in Ho Chi Minh City also serves the south (province split not published) |
Consular services for Filipino citizens
According to the embassy website and the DFA, the mission is organised into:
- Consular Section – receives and releases consular applications in the windows above; the site carries a specific notice on authenticating apostilled documents.
- Assistance to Nationals – help for workers in difficulty, accident victims, detainees and repatriation cases; the after-hours duty line belongs here.
- Overseas voting – the embassy publishes the certified list of registered overseas voters.
- Visa Section – Philippine visas for Vietnamese citizens and foreign residents of Vietnam.
Detailed requirements (e-passport renewal, notarials, civil registration, dual citizenship) are on sub-pages we could not access – check the website before preparing a file.
What to know before you visit
- Watch the clock: applications are accepted only until 14:00, and the afternoon is mainly for releasing. Arriving late usually means coming back another day.
- Many visitors report that the phone line is hard to get through and that emails sometimes only trigger an automatic reply. Email early, state your flight date, and for urgent matters go in person during receiving hours.
- The guard at the gate speaks little English – say clearly which section you need and carry printed documents.
- Bring your Philippine passport (and old ones), Vietnamese visa or residence card, copies and photos as required.
- The embassy closes on Vietnamese and Philippine public holidays (such as Independence Day, 12 June).
What foreigners typically need help with
Vietnam has a large Filipino community – English teachers, engineers, hospitality staff and their families. Typical situations:
Passport lost or stolen. Get a police report from the ward police, then contact Assistance to Nationals for a travel document or guidance on a new passport. You will then need a new visa or exit clearance from Vietnam Immigration, since your visa was in the lost passport.
Renewing while working in Vietnam. Your work permit, LD visa and temporary residence card show the old passport number. After renewal, transfer the visa/TRC to the new passport and ask your employer to update the work permit. On a short-term visa, arrange a visa extension or a new e-visa.
Marrying a Vietnamese citizen. Vietnam asks for proof of capacity to marry or marital status; Philippine-issued papers need an apostille and a notarised translation.
Work permits. Degrees, TEFL certificates and NBI clearances must be apostilled by the DFA in the Philippines before Vietnamese authorities accept them.
Help with Philippine passports in Vietnam
We could not open the embassy’s passport page to verify the current process (appointments, biometric capture, release times). Check the embassy website or Facebook notices, or email the Consular Section. If a new passport cannot be issued in time, Assistance to Nationals can advise on emergency travel documents.
Info Travel assists within what the embassy allows: preparing the file and photos, translating Vietnamese documents (marriage certificate, a child’s birth certificate), and advising on directions and the best time to arrive. Once you have the new passport, we transfer your visa or residence card, or arrange a new visa or exit procedures. Applicants always attend in person for biometrics.
Consular legalisation, MOFA/DOFA certification and certified translation
The Philippines has been party to the Apostille Convention since 14 May 2019. Vietnam acceded on 31 December 2025, in force from 11 September 2026 (HCCH status table), and the Philippines did not object. Apostille is therefore the main route; consular legalisation is a fallback when a recipient still insists or a document falls outside the Convention. Read apostille vs consular legalisation.
a) Philippine documents for Vietnam (PSA birth/marriage certificates, CENOMAR, NBI clearance, diplomas): apostille from the DFA Office of Consular Affairs in the Philippines, then a notarised Vietnamese translation. Fallback: legalisation at the Vietnamese embassy in Manila, or certification by the Philippine Embassy in Hanoi (if offered) followed by legalisation at the Consular Department (MOFA) or the HCMC Department of Foreign Affairs – unless exempted under an international treaty.
b) Vietnamese documents for the Philippines: apostille at the Consular Department in Hanoi or the HCMC Department of Foreign Affairs, with a notarised English translation.
Info Travel handles everything: translation, notarisation, apostille or MOFA/DOFA stamps, and submission/collection at the embassy when needed. See our consular legalisation service; quotes on WhatsApp.
Philippine consular office in Ho Chi Minh City
Filipinos in the south can contact the consular office at 998 Dong Van Cong Street (former Thu Duc City area), phone +84 28 3518 0045. In 2026 the DFA announced that the Philippine Consul General had received the exequatur to head the Consulate General in Ho Chi Minh City. Details: Consulate General of the Philippines in Ho Chi Minh City.
Frequently asked questions
When does the Philippine Embassy in Hanoi accept applications?
08:30–14:00, Monday to Friday; documents are released 15:00–16:00.
Which number do I call in an emergency after hours?
The duty line +84 904 126 164 covers emergencies after office hours, at weekends and on holidays.
Is my temporary residence card still valid after I renew my passport?
It stays valid but carries the old passport number; transfer it to the new passport to avoid problems at the border.
How do I use an NBI clearance in Vietnam?
Have it apostilled by the DFA in the Philippines, then get a notarised Vietnamese translation; Info Travel can receive the apostilled copy and translate it.
Full list: foreign embassies in Vietnam.
Info Travel – visa solutions for foreigners in Vietnam
📞 WhatsApp/Zalo: +84327828822 – Hotline: +84903782118
📍 Tini Building, 152–154 Vo Van Kiet, Ben Thanh Ward, Ho Chi Minh City
