Embassy of the Netherlands in Hanoi: Address & Services 2026

The Embassy of the Netherlands in Hanoi is on the 7th floor of BIDV Tower, 194 Tran Quang Khai Street, phone +84 24 3831 5650 (staffed 24/7). The consular desk receives visitors Monday to Friday, 09:00–12:00, by appointment only. It issues Dutch passports and ID cards, emergency travel documents, signature legalisations and a range of certificates for Dutch nationals. Info Travel helps Dutch citizens in Vietnam with visas, residence cards, visa transfers to a new passport, apostille/legalisation and translations – message us on WhatsApp +84327828822.

Contents

Contact details of the Dutch Embassy in Hanoi

Item	Details
Address	BIDV Tower, 7th floor, 194 Tran Quang Khai Street, Hoan Kiem District, Hanoi (as published by the embassy)
Phone	+84 24 3831 5650 (24/7) / +84 24 3831 5651; fax +84 24 3831 5655; from the Netherlands: +31 247 247 247
Email	No general email – use the NetherlandsWorldwide contact form; some consular requests go to han-ca@minbuza.nl
Website	netherlandsandyou.nl/web/vietnam – consular: netherlandsworldwide.nl
Opening hours	Monday–Friday, 09:00–12:00, by appointment only; closed weekends and published closing days
Consular district	Vietnam, shared with the Consulate-General in Ho Chi Minh City (both take bookings; no province list is published)

The Dutch foreign ministry also runs a message-only WhatsApp line (+31 857 737 400); it asks people not to send BSN numbers or passport copies that way.

Consular services for Dutch citizens

All consular information for the Netherlands now lives on NetherlandsWorldwide. According to its Vietnam appointment page, the Hanoi embassy handles:

Dutch passports and ID cards – each document needs its own appointment.
Emergency travel documents after loss or theft – requested by email to han-ca@minbuza.nl.
Legalisation of a signature and of a copy of an identity document.
Certificate of life (often for pensions), certificate of marital status, certificate of legal capacity to marry and certificate of residence – these are requested by email, without an appointment.
Naturalisation, the option procedure and Dutch nationality certificates.
MVV visa stickers after an IND decision; Schengen and Caribbean visas are lodged through VFS Global.

What to know before you go

No appointment, no entry: book via the NetherlandsWorldwide Vietnam appointment page.
Bring every Dutch and foreign passport and ID card you hold (including expired ones), the printed and signed form and your checklist.
You must show legal residence in Vietnam – a valid visa, residence card or Vietnamese ID – so sort out a visa extension first if yours is about to lapse.
Vietnamese birth or marriage certificates must be properly certified and, unless in Dutch, English, German or French, translated by a sworn translator.
The embassy publishes its closing days (a mix of Vietnamese and Dutch holidays); on some of them only emergencies are handled.
Collection needs no appointment, but two official pages give different times (Mon–Fri 09:00–12:00 and Mon–Thu 10:00–12:00) – check before travelling.
Google Maps shows office hours of 08:00–17:00, but the consular desk only sees booked visitors in the morning – do not rely on the map hours for consular matters.
Visitors describe appointments as quick and the counter staff as friendly; be on time and bring printed forms so the appointment runs smoothly.
The embassy is on the 7th floor of BIDV Tower on Tran Quang Khai (French Quarter, near Hoan Kiem Lake); allow time for the building’s lobby security check.

Common reasons foreigners contact the embassy

Lost Dutch passport in northern Vietnam. Report the loss to the local police and get a written confirmation, then email for an emergency travel document or book a passport appointment. Your Vietnamese visa disappeared with the old passport, so you will also need a replacement visa or an exit permit from Vietnam Immigration – see our guide to exit procedures.

Passport about to expire. A new passport does not carry your visa or temporary residence card automatically; the visa or card has to be transferred to the new passport by the immigration authorities. Tell the embassy staff if you want to keep the visa pages when you hand in the old passport.

Marriage, birth registration, work permits. Dutch citizens marrying a Vietnamese national usually need a certificate of capacity to marry or of marital status; those applying for work permits need apostilled criminal records and diplomas with a notarised translation. Signature legalisation is also common for powers of attorney used in the Netherlands.

Short-stay visitors also ask us about visa extension and the Vietnam e-visa – both are Vietnamese procedures, not embassy services.

Help with Dutch passport applications in Vietnam

The Hanoi embassy accepts Dutch passport and ID card applications. Every applicant, children included, must attend in person for fingerprints and photo checks; minors need a parental consent declaration. Dutch nationals can alternatively apply at a Dutch border municipality, which is cheaper.

Info Travel helps only within what the embassy allows: guidance on booking, the checklist and form, photos, translation and certification of Vietnamese supporting documents, and directions on the day. Once the new passport arrives, we transfer your visa or temporary residence card, apply for a new visa or handle exit formalities. We cannot attend biometrics or file the application on your behalf.

Consular legalisation, certification (MOFA / HCMC External Relations stamps) and notarised translation

Key change: Vietnam acceded to the Apostille Convention on 31 December 2025 and it entered into force for Vietnam on 11 September 2026 (HCCH status table). The Netherlands is a party and did not object, so between the two countries an apostille replaces the old legalisation chain. Background: apostille vs consular legalisation.

a) Dutch documents for use in Vietnam: obtain an apostille from the competent Dutch authority (usually a district court), then get a Vietnamese notarised translation in Vietnam. Where an authority still asks for the traditional route, documents can be legalised by the Vietnamese embassy in the Netherlands, or a signature legalised by the Dutch embassy and then by the Consular Department (MOFA, Hanoi) or the HCMC Department of External Relations – unless exempted under an international treaty.

b) Vietnamese documents for use in the Netherlands: according to NetherlandsWorldwide, they receive an apostille from the Vietnamese Ministry of Foreign Affairs; translations into Dutch, English, German or French must be sworn (if translated in Vietnam, apostille both the original and the translation). No further stamp from the Dutch embassy is needed.

Info Travel handles the whole chain – translation, notarisation, apostille or consular certification at MOFA/External Relations, and submission or collection at the mission when still required. See our consular legalisation service; quotes on WhatsApp +84327828822.

Dutch Consulate-General in Ho Chi Minh City

Dutch citizens in the south can book at the Consulate-General in Saigon Tower, 29 Le Duan – the only post in Vietnam that runs the civic integration exam abroad. Read: Consulate-General of the Netherlands in Ho Chi Minh City.

FAQ

Does the Dutch embassy in Hanoi have an email address?

There is no general consular email. Questions go through the NetherlandsWorldwide contact form; emergency travel documents and certificates of marital status or residence are requested at han-ca@minbuza.nl as each procedure page explains.