The Embassy of Indonesia in Hanoi (KBRI Hanoi) is at 50 Ngo Quyen Street, Cua Nam Ward, Hanoi, tel. +84 24 3825 3353, email hanoi.kbri@kemlu.go.id. It is open Monday to Friday 8:30–11:30 and 13:30–16:30; ask by phone or email about consular submission times before you go. The embassy is the protection and documents contact for Indonesian citizens in northern Vietnam. Info Travel supports Indonesian nationals with visas, residence cards, legalisation and certified translations – WhatsApp +84327828822.
Contact details of the Indonesian Embassy
| Item | Details |
|---|---|
| Address | 50 Ngo Quyen Street, Cua Nam Ward, Hanoi (formerly Hoan Kiem District) |
| Phone | +84 24 3825 3353 |
| hanoi.kbri@kemlu.go.id (unverified) | |
| Website | kemlu.go.id/hanoi |
| Opening hours | Mon–Fri: 8:30–11:30, 13:30–16:30; closed Sat–Sun (Google Maps) |
| Jurisdiction | Not published in the sources we could read; normally northern and central Vietnam, with a Consulate General in HCMC for the south |
Consular services for Indonesian citizens
The embassy’s page on the kemlu.go.id portal is a dynamic application that we could not read, so Info Travel does not list services we have not verified. In principle, Indonesian citizens turn to their mission for:
- Consular protection after an accident, arrest or loss of documents.
- Replacement travel documents when a passport is lost or damaged.
- Passport, civil-status and document-certification matters – the exact scope must be confirmed with the embassy.
- Registration of resident citizens (lapor diri) so they can be reached in an emergency.
Before preparing any file, email or phone the embassy to confirm whether your matter is handled in Hanoi, what documents are required and whether you need an appointment.
What to know before you visit
- Mind the long lunch break: the embassy closes from 11:30 to 13:30, so come in the morning (from 8:30) or the afternoon (until 16:30). Since the July 2025 reform, 50 Ngo Quyen is in Cua Nam Ward.
- Ask for a messaging contact: visitors report that staff readily share a phone number and keep people updated via WhatsApp – easier than calling repeatedly.
- Islamic holidays: around Idul Fitri the embassy may host community events while regular consular services pause, so check before visiting at that time.
- Ask about appointments: many missions accept consular files only by appointment or in the morning.
- Bring your Indonesian passport (or a copy if it was lost), the police loss report and passport photos.
- Holidays: the embassy usually closes on Vietnamese and Indonesian holidays (such as Idul Fitri and Independence Day on 17 August).
- Expect a security check at the entrance.
What foreigners typically need help with at the embassy
Indonesian residents usually pass through the embassy at some point while sorting out residence paperwork in Vietnam. Typical situations and the sensible order of steps:
- Passport lost, damaged or stolen: police loss report first, replacement travel document from the embassy second, and finally a new visa or exit visa from Vietnamese immigration, because the old visa is linked to the old passport number. Details: exit procedures.
- Renewing a passport close to expiry: many Vietnamese offices refuse applications on a passport with little validity left. Once you have the new passport, move your temporary residence card or visa onto it; if your stay has run out, apply for a visa extension.
- Civil status and employment documents: marrying a Vietnamese citizen, registering a child’s birth, applying for a work permit – all require foreign documents that are legalised and translated.
- Notarising signatures and copies: powers of attorney for property, bank or inheritance matters at home.
- Staying beyond the visa-free period: Indonesian citizens enjoy short-stay visa exemption for Vietnam under ASEAN arrangements; to stay longer for work or study, switch to the right visa or a temporary residence card before your permitted stay ends.
For short trips or re-entry, check the conditions of the Vietnam e-visa.
Getting an Indonesian passport in Vietnam
We could not verify whether the Indonesian Embassy in Hanoi currently issues or renews passports locally, or how its booking works. If your passport is nearing expiry, contact the embassy early – several months ahead – to find out whether renewal is possible in Vietnam or must be done in Indonesia. If it is lost, you will normally need an emergency travel document from the mission to return home.
Info Travel does not replace the Indonesian mission, but we can handle the rest in Vietnam: translation and notarisation, a new visa or exit visa when the old passport is lost, moving your visa or temporary residence card to a new passport, and exit procedures. Steps that require you to appear at the mission remain yours to do in person.
Consular legalisation, MOFA / Department of Foreign Affairs certification and notarised translation
Vietnam has joined the Apostille Convention (accession 31 December 2025, in force from 11 September 2026). Indonesia is also a Contracting State and did not object to Vietnam’s accession, so from 11 September 2026 documents between the two countries are accepted with an apostille; consular legalisation is only a fallback.
a) Indonesian documents for use in Vietnam: obtain an apostille from Indonesia’s competent apostille authority, then a notarised Vietnamese translation, and the document can be filed. If a Vietnamese office still asks for legalisation, the old route is certification in Indonesia followed by legalisation at the Vietnamese mission in Indonesia, unless an international treaty provides an exemption.
b) Vietnamese documents for use in Indonesia: get an apostille from the Consular Department (Hanoi) or the HCMC Department of Foreign Affairs, plus a translation if the Indonesian side requires one. Only if an Indonesian authority still demands legalisation do you need consular certification followed by legalisation at the Indonesian mission in Vietnam (ask first whether it offers this).
Just send photos of your documents on WhatsApp +84327828822: Info Travel tells you which route applies, arranges the notarised translation, the apostille or MOFA / Department of Foreign Affairs stamp, and submission and collection at the Indonesian mission. See consular legalisation in Vietnam and apostille vs consular legalisation; quotes are given per file.
Consulate General of Indonesia in Ho Chi Minh City
Indonesians in the south can contact the Consulate General in Ho Chi Minh City (18 Phung Khac Khoan, Saigon Ward). See: Consulate General of Indonesia in Ho Chi Minh City.
Frequently asked questions
Where is the Indonesian Embassy in Hanoi?
50 Ngo Quyen Street, Cua Nam Ward, Hanoi. To check consular submission times, call +84 24 3825 3353 before going.
Do Indonesians need a visa for Vietnam?
Indonesian citizens have short-stay visa exemption under ASEAN arrangements. Longer stays for work require the proper visa and permits – Info Travel can advise.
How do I leave Vietnam after losing my passport?
File a police report, get a replacement travel document from the embassy, then apply for an exit visa at the Immigration Department. Info Travel handles the visa step.
Does the embassy legalise Vietnamese documents?
Not verified. From 11 September 2026 Vietnamese documents for Indonesia usually only need an apostille from the Consular Department or the HCMC Department of Foreign Affairs; Info Travel can take care of the apostille and translation.
See the full directory: foreign embassies and consulates in Vietnam.
Info Travel – visa solutions for foreigners in Vietnam
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