Vietnam Immigration Department: Offices, Powers and How to File
The Vietnam Immigration Department (Cục Quản lý xuất nhập cảnh, department code A08) sits under the Ministry of Public Security. It approves entry for foreigners, issues visas, temporary and permanent residence cards, runs the e-visa system and the temporary residence declaration portal, and issues passports to Vietnamese citizens.
Three reception offices
| Office | Address | Phone |
|---|---|---|
| Hanoi | 44–46 Tran Phu, Ba Dinh district, Hanoi | 0243 8260922 |
| Ho Chi Minh City | 333–335–337 Nguyen Trai, Nguyen Cu Trinh ward, District 1 | 0283 8386425 |
| Da Nang | 7 Tran Quy Cap, Da Nang | via the department switchboard |
Call to confirm reception hours before travelling, especially for a company filing for the first time.
What the department handles
- Entry approval letters for foreigners (form NA2) — see approval letters
- Visas and temporary residence extensions (form NA5)
- Temporary residence cards and permanent residence cards
- Five-year visa exemption certificates
- Registration of company seals and authorised signatures (form NA16)
- The e-visa system and the temporary residence declaration portal
Department or provincial office?
| Situation | Where to file |
|---|---|
| Company with sites in several provinces | Immigration Department — one channel for everything |
| Single-site company, straightforward file | Provincial immigration office |
| Individual sponsoring a relative | Provincial office where the sponsor lives |
| Temporary residence declaration | Commune or ward police, or online — how to declare |
After the 2025 provincial merger
Vietnam has had 34 provinces and cities since 1 July 2025. The department powers did not change, but provincial files follow the new province — see where to file after the merger.
Three practical rules
- Form NA16 comes first. Until the company seal and signature are registered, nothing it signs is accepted.
- Use the 2026 templates. Since 1 July 2026 the forms issued with Circular 70/2026/TT-BCA apply — see the form list.
- File 10–15 days early so there is room to supplement documents before status expires.
We file with the department and with provincial offices every working day: fees, or Zalo / WhatsApp 0327 828 822.
