Replacing a Lost, Damaged or Passport-Changed Residence Card
This page covers reissue of an existing card. To have us handle the file, see the residence card service.
Three cases
| Case | Extra documents | Note |
|---|---|---|
| Lost card | Written report of loss; police confirmation where available | No fine if reported promptly |
| Damaged or illegible card | The old card | Processing as for a new card |
| New passport issued | Old and new passports | Mandatory — the card must follow the valid passport |
Standard documents
- Form NA6 or NA7 from the sponsor, form NA8 from the holder
- Original passport, plus the old one in a passport-change case
- Enterprise registration certificate and form NA16 for company sponsors
- Current temporary residence declaration
Validity of the replacement
The new card keeps the remaining validity of the original — it does not restart. If only a few months remain, consider filing a full renewal instead and paying once.
Timing
6–15 working days, same as a new card. Report a loss quickly: travelling or dealing with police checks without a valid residence document creates avoidable problems.
