Australian Consulate in HCMC: Address, Hours & Services 2026

The Australian Consulate-General in Ho Chi Minh City is on the 20th Floor of Vincom Center, 47 Ly Tu Trong Street, Sai Gon Ward, phone +84 28 3521 8100; passport appointments run 09:00–11:30 and notarial appointments 09:00–12:00, Monday to Friday. It serves Australians from Hue southwards with passports, notarial acts, witnessing signatures, Certificates of No Impediment and emergency help. Info Travel, based in central Ho Chi Minh City, assists Australians with visas, temporary residence cards, moving a visa to a new passport, consular legalisation and certified translations – WhatsApp +84327828822.

Contents

Contact details

Item	Details
Address	20th Floor, Vincom Center, 47 Ly Tu Trong Street, Sai Gon Ward, Ho Chi Minh City (office entrance on Ly Tu Trong Street)
Phone	+84 28 3521 8100 (24/7 emergency: +61 2 6261 3305)
Email	Not publicly listed – use the contact form on the website
Website	hcmc.vietnam.embassy.gov.au
Opening hours	Office: Mon–Fri 09:00–17:00 (per Google Maps). Passports: 09:00–11:30; notarial: 09:00–12:00, Mon–Fri (both by appointment)
Consular district	Hue and all provinces to the south, including Ho Chi Minh City

Details were checked against the official website and Google Maps (October 2026). No email is published – use the contact form on the website; Info Travel can make the enquiry for you if needed.

Consular services for Australian citizens

Australian passports: mail-in renewals (PC7, PC8) if eligible; in-person lodgement for first-time child applicants, adults who do not meet mail-in criteria and replacements because visa pages are full. A passport previously reported lost, stolen or cancelled cannot be renewed by mail.
Notarial services: Certificate of No Impediment to marriage (CNI), certified copies, authentication/apostille, witnessing signatures, Australian affidavits and court-order instructions (Commonwealth and Western Australia).
24/7 emergency line +61 2 6261 3305 (SMS +61 421 269 080).
Phone-spoofing warning: the consulate advises never to share personal, banking, password or verification details with unexpected callers claiming to be consular staff.

What to know before you visit

Book via the consulate’s Setmore page; a QR code is emailed after booking and is needed for the Vincom lift gates.
Enter only through the Office Entrance on Ly Tu Trong Street; visitors without a QR code register at Vincom reception.
Card payments only; mail-in applications pay in AUD using the credit card deduction authority form.
Read the adult/child passport guidelines and photo rules on the website and bring all original documents.
Damaged, framed or laminated documents are not accepted for certified copies or apostille. Closed on Vietnamese and Australian holidays.
The office entrance is on the side of the Vincom building, not the shopping-mall doors; if your QR code fails, ground-floor staff can generate a new one for the gates.
There is a security check on level 20 before the waiting area – allow extra time.
Arrive a little early: passport renewals are often done in about 15 minutes, and emergency passports after a loss are issued quickly enough to get a new Vietnamese visa before your flight.
During Australian federal election voting periods the consulate is busier than usual.

What foreigners usually need help with at the embassy

Some real-life situations Australian nationals in Vietnam run into:

Passport lost while travelling: police report → new passport/emergency travel document from the consulate → new visa or exit visa from immigration. Skip the last step and you may be stopped at the airport.
Renewing a passport while resident: a residence card or visa does not move to a new passport automatically – it must be transferred. See our pages on the temporary residence card and visa extensions.
Marrying a Vietnamese citizen, registering a child’s birth, applying for a work permit: you will need Australia documents such as proof of marital status, birth certificates and police records – all legalised and translated with notarisation.
Signature certification on powers of attorney or contracts for use in Australia.
Citizen registration or voter updates where Australia law allows.

Help with Australian passports in Vietnam

The Australian Consulate-General in Ho Chi Minh City takes in-person passport applications 09:00–11:30 on working days by appointment, and eligible mail-in renewals. Processing takes at least six weeks after payment and a complete application.

Info Travel supports the whole process around the mission’s own part: booking the appointment, completing forms, compliant photos, translating Vietnamese documents you need to attach, and guiding or accompanying you. Once the new passport arrives, we transfer your visa or temporary residence card to it and handle any exit or extension procedures.

Note: applicants normally attend in person for biometrics and signature; Info Travel only assists within what the Australia mission permits and does not apply or decide on your behalf.

Consular legalisation, consular certification (MOFA / Department of Foreign Affairs stamp) and notarised translation

The Apostille Convention has applied to Vietnam since 11 September 2026, and Australia is also a party. Public documents between the two countries therefore now use an apostille instead of the longer consular legalisation chain. The difference is explained in apostille vs consular legalisation.

a) Documents issued in Australia for use in Vietnam

Public documents such as birth and marriage certificates, police certificates and degrees receive an apostille from the competent authority in Australia (issued in Australia by the Department of Foreign Affairs and Trade – DFAT; the Australian Embassy and Consulate-General in Vietnam also provide authentication/apostille for Australian public documents) and then a notarised Vietnamese translation (originals are usually in English). No further legalisation by a Vietnamese mission is needed.

Fallback – consular legalisation: documents executed by diplomatic or consular agents (for example papers issued by the Australian missions in Vietnam themselves) and administrative documents dealing directly with commercial or customs operations fall outside the Apostille Convention. They still need certification and legalisation at the Consular Department of the Ministry of Foreign Affairs (Hanoi) or the HCMC Department of Foreign Affairs, or legalisation by the Vietnamese mission in Australia, unless an international treaty provides an exemption.

b) Vietnamese documents for use in Australia

Vietnamese public documents are apostilled by the Consular Department (MOFA) in Hanoi or the HCMC Department of Foreign Affairs and then translated into a language accepted in Australia; legalisation by an Australian mission is no longer required. Check translation requirements with the receiving authority in Australia first.

For Vietnamese documents used in Australia, exact requirements (certified copies, translation, apostille) depend on the receiving Australian authority – ask it first.

Info Travel runs the whole chain: translation, notarisation, the MOFA/Department of Foreign Affairs stamp, and submission and collection at the mission. See our consular legalisation service. Quotes per file on WhatsApp +84327828822.

Australian Embassy in Hanoi

If you live in Hanoi or the provinces north of Hue, your mission is the Australian Embassy at 8 Dao Tan Street, Hanoi, phone +84 24 3774 0100. Full details: Australian Embassy in Hanoi.

Frequently asked questions

Which building is the Australian consulate in?

20th Floor, Vincom Center, 47 Ly Tu Trong Street, Sai Gon Ward. Use the office entrance on Ly Tu Trong Street and the emailed QR code for the lift gates.

What are the passport lodgement hours?

09:00 to 11:30, Monday to Friday, by Setmore appointment.

Does the consulate issue Australian visas?

Not over the counter. Australian visa enquiries go through the Department of Home Affairs online enquiry form; +84 28 3521 8100 is for general and passport matters.