U.S. Consulate General HCMC: Address, Hours & Services 2026

The U.S. Consulate General in Ho Chi Minh City is at 4 Le Duan (Sai Gon Ward), phone +84 28 3520 4200 or +84 28 3520 4600 – both also work after hours for emergencies. Google Maps lists it as open Monday to Friday, 8:00–16:00; American Citizen Services (ACS) see the public by appointment only for passports, Consular Reports of Birth Abroad (CRBA) and notarials. Info Travel, based in central Ho Chi Minh City, helps U.S. citizens with e-visas, visa extensions, temporary residence cards, visa transfers, exit procedures, apostille and translations – WhatsApp +84327828822.

U.S. Consulate General Ho Chi Minh City contact details

Consular services for U.S. citizens

The ACS unit in Ho Chi Minh City serves the many U.S. citizens living in or visiting the south, including a large Vietnamese-American community. Main services:

• U.S. passports: new, renewal, replacement of lost or stolen passports and emergency passports.
• CRBA for children of U.S. citizens born in Vietnam, together with a first passport.
• Notarials: acknowledging signatures on powers of attorney, affidavits, and property or banking documents for use in the U.S.
• Emergency help: hospitalisation, arrest, crime victims, deaths abroad and repatriation loans.

The Consulate General cannot authenticate U.S.-issued documents and does not deal with Vietnamese visas.

Before you go

• No appointment, no entry – the gate guards cannot book slots on the spot. Book through USTravelDocs; for emergencies use the ACS inquiry form and explain why.
• Do not travel in late in the day or on U.S. holidays (such as Thanksgiving) without calling first: people have arrived after long bus journeys to find the office closed. Call +84 28 3520 4200 to confirm.
• The phone line can involve long waits, and staff only advise on consular matters – questions about immigration cases (for example K-1 fiancé visas) go through the visa channel or USCIS, not the ACS counter.
• Security screening is thorough: bring as little as possible, no large bags; companions without an appointment usually wait outside.
• Le Duan has several diplomatic buildings (the British Consulate General is at number 25) – make sure you go to number 4.

Why foreigners usually contact the Consulate General

Passport lost in the south. Report it to the local police and request an urgent ACS appointment for a replacement. Because your Vietnamese visa was in the lost passport, you need a new visa or exit procedures at the immigration office before flying.

Passport expiring while living in Ho Chi Minh City. Renew at the Consulate General, then transfer your long-term visa or temporary residence card to the new passport. Vietnamese-Americans may look into a visa-exemption certificate; others use the Vietnam e-visa or a visa extension.

Marriage, children and work. Sworn statements of marital status notarised by ACS; degrees and FBI checks apostilled in the U.S. plus a notarised translation; for children born in Vietnam, a CRBA and passport followed by a visa or residence card.

Getting a U.S. passport while in Vietnam

The Consulate General accepts passport applications by appointment; applicants – especially children – usually attend in person, with both parents or a notarised consent form. Waiting times for a slot can stretch to several weeks at peak periods (summer, Tet).

Info Travel helps with booking, checking the file, photos and translations of Vietnamese supporting documents; once the new passport is issued we transfer your visa or residence card, obtain a new visa or arrange exit procedures. We assist only within what the Consulate General permits and do not represent applicants at the counter.

Consular legalisation, MOFA/DOFA certification and notarised translation

From 11 September 2026 the Apostille Convention applies between Vietnam and the United States (a party since 1981, with no objection to Vietnam’s accession). Consular legalisation becomes a fallback only. See: apostille vs consular legalisation.

a) U.S. documents for use in Vietnam: apostille from the Secretary of State of the issuing state, or from the U.S. Department of State for federal documents; then a notarised translation in Ho Chi Minh City. The old route (authentication in the U.S. and legalisation at a Vietnamese embassy or consulate in the U.S.) is used only if a receiving office insists – unless an international treaty exempts the document.

b) Vietnamese documents for use in the U.S.: apostille from the Ho Chi Minh City Department of Foreign Affairs or the Consular Department of MOFA, with an English translation – common for family-sponsored immigration and study files.

Info Travel provides the whole service – translation, notarisation, filing and collecting the apostille or certification at the Department of Foreign Affairs. Details: consular legalisation service; quotes on WhatsApp +84327828822.

U.S. Embassy in Hanoi

Americans in the north use the Embassy’s Consular Section at 170 Ngoc Khanh, Hanoi. Read: U.S. Embassy in Hanoi.

Frequently asked questions

What are the Consulate General’s opening hours?

According to Google Maps, Monday to Friday 8:00–16:00, closed at weekends and on Vietnamese and U.S. holidays. Citizen services are by appointment only.

Can I walk in to ask about a K-1 visa case?

No. Visitors without an appointment are not admitted; immigration-case questions go through the visa channel or USCIS, not ACS.

What is the emergency number?

+84 28 3520 4200 or +84 28 3520 4600, both usable after hours.

How do I use a Vietnamese birth certificate in the U.S.?

From 11 September 2026: apostille at the HCMC Department of Foreign Affairs or the Consular Department, plus an English translation. Info Travel can handle it end to end.

See the full list: foreign embassies and consulates in Vietnam.

Info Travel – visa solutions for foreigners in Vietnam

📞 WhatsApp/Zalo: +84327828822 – Hotline: +84903782118

📍 Tini Building, 152–154 Vo Van Kiet, Ben Thanh Ward, Ho Chi Minh City